Root-cause analysis

With Quentic, root-cause analysis has never been easier.

Identify the problem

Analyze root causes with systematic methodology and comprehensive documentation
Name and define the underlying problem clearly
Choose the relevant team members from a predefined list and involve them in the analysis

Identify a discernible trigger of the undesired problem
Break your assessment down into individual categories of causes
Differentiate between human, technical, system, and process errors

Find the cause

Uncover deeper issues

Examine your findings carefully and look for causes behind the causes
Run analyses in accordance with the 5 whys method
Identify the ultimate root cause of the underlying problem

Tackle the issue directly with corrective measures and avoid repeated mistakes with preventive ones
Choose the relevant actions and set deadlines
Assign tasks to the responsible person directly
Check the effectiveness of your actions and feedback by email
Log your results and export as a report

Fix the problem

Put your corrective measures to the test

You've finished the root-cause analysis and put the necessary actions in place—but this isn't the end. What's equally important is checking the effectiveness of these measures regularly to see if the problem has been solved. These regular checks can be conducted from the central Quentic admin management.

An overview of the most important functions

Features of the Quentic Core

Site structures

Record your site units with all their buildings, facilities, equipment, and meters.

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Organizational mapping

List departments, positions, activities, and people as well as external contacts.

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Document management system

Manage documents centrally and clearly. This way everything is kept up-to-date.

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Action planning

Organize corrective and preventive actions with clear deadlines and responsibilities.

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Administration

Assign task-specific access rights to each user.

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Escalation management

Use automatic emails as a reminder for important deadlines and tasks.

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Try Quentic 14 days for free

“If you know one module, you know all of them. Quentic is intuitively designed and that makes it easy to use. Once you know the structure of one module, you can easily navigate all others.”