A practical approach to internal audits

How Rossmann digitalizes its quality management

With over 270.000 m² of warehouse space at eight locations and a fleet of 110 vehicles at the company headquarters in Burgwedel, Germany, Rossmann Logistikgesellschaft delivers goods to over 2,100 stores in the region. It’s no surprise that quality management and the associated internal processes must run as smoothly as possible.  

Two years ago, to ensure ongoing effectiveness checks and legally complaint on-site work, the company elected to digitalize its internal audit processes. Amke Blendermann, Department Head for Projects and Processes at Rossmann Logistikgesellschaft, explains in this interview how digital solutions have led to streamlined processes, more sustainable work and other benefits for the company.