In the self-storage space, where safety and efficiency are paramount, Safestore stands out. With more than 230 stores across the UK and Europe, and over 900 employees, Safestore is one of the largest providers of self-storage solutions in the region.
Among the many things behind their operational excellence is a strong commitment to health and safety, a mindset that has come to the forefront even more since implementing Quentic (now a part of the AMCS Group) for EHS management.
The Challenge: Shredding Their Paper-Based Ways
Maintaining high standards in health and safety across multiple countries came with its fair share of challenges. As Danny Cairns, Group Health and Safety Manager at Safestore, explains:
"We had folders full of risk assessments, folders full of paper-based instructions. It was complicated, cumbersome, and time-consuming."
Although Safestore already had strong safety procedures in place, the administrative burden of managing their paper-laden system made it difficult to operate effectively. Coordinating EHS compliance, transitioning between multiple languages and regulations, and conducting thorough audits across 7 countries proved challenging. They needed a solution that would streamline health and safety processes, engage regional teams, and provide better visibility across their operations. The search for the perfect platform was not taken lightly. Cairns notes:
"Having a digital solution is a big decision for any company, and selection is key… That big decision means you've got to get it right."
The Solution: Why Quentic Stood Out
When Safestore locked onto Quentic, the decision was clear. The platform offered seamless integrations with what they needed, including several flexible modules tailored to their compliance management requirements.
"With the various different modules that were on offer and the flexibility on how that can be delivered for our business, the decision was made easy."
Quentic's accessibility combined with a user-friendly interface was pivotal in Safestore's choice. Being able to handle audits, perform risk assessments, and conduct trend analyses in one place provided clarity and actionable insights that paper-based systems could never offer.
"Quentic made it very easy… It’s within their language. It's very user-friendly, and as a reporting tool for all our incidents and observations, it just means we can trend analysis very, very quickly and put in the right solutions in the right areas at pace."
The Results: Driving Engagement & Efficiency Across Borders
Since rolling out Quentic across their operations, Safestore has seen remarkable improvements in health and safety engagement and operational efficiency. What once required extensive manual effort is now streamlined and centralized in the Quentic platform.
"Since the platform has come in, engagement in health and safety has increased dramatically," Cairns says.
The shift from paper-based systems to digital ones has not only saved time but empowered Safestore employees to interact with health and safety processes more meaningfully. Over 900 personnel, spanning 7 countries, now actively engage with the platform daily, reinforcing the company’s safety-first culture.
This transformation has helped Safestore achieve new benchmarks in health, safety, and compliance. Cairns himself remarks being able to focus on strategic improvement rather than burdensome administrative tasks.
"What Quentic has done for me is removed quite a lot of that administration burden so I can concentrate on my job: making sure the company is compliant, ensuring the right health and safety focus in the right areas, and driving continuous improvement."
By streamlining everything from risk assessments to internal and external audits, Quentic has become an essential tool for Safestore's growth, supporting their already high safety standards and enabling them to confidently grow.
Take Your Safety Standards to the Next Level
For Safestore, the journey with Quentic has been transformative. The platform’s ability to simplify complex processes, enhance employee engagement, and deliver actionable insights has made it a catalyst for continuous improvement.
If your business faces similar challenges, check out what Quentic has to offer. Build a safer, more efficient future for your company with the digital EHS solution trusted by leaders across diverse industries.
To hear more from Safestore about how Quentic elevated their health and safety management, check out the full-length interview here.
If you’d like to see how Quentic can work for your organization, we’d be happy to chat. Contact us here and we’ll be in touch soon.
Quentic is now part of the AMCS Group. You can learn more about the acquisition here.
